KRAVELIST.COM’s website and related services are made available to you in accordance with the Terms and Conditions [T&C] posted on our site.

Please read the T&C carefully before placing any orders.

We reserve the right to modify the T&C from time to time without prior notification. Please read the T&C and check back on our site often. Any changes made after you placed an order will not affect that order.

We may also refuse to process and therefore accept transactions for any reasons or refuse services to anyone at any time at our sole discretion.


To use the services made available to you on KRAVELIST.COM you will need to register. When you register you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us immediately at customerservice@kravelist.com. We may also change registration requirements from time to time.


For all the items we exhibit on our site and sold, we unconditionally guarantee that every item is100% authentic and brand new.


All orders are subject to acceptance and availability. Please be aware that we may be unable to deliver selected pre-paid items due to production problems or quality check issues identified when we receive them. In these circumstances we will notify you to arrange for a refund or credit note.

Once we confirmed the availability of the items of your choice, you have 48 hours to finalize your order and to make the stipulated prepayment to secure the items.


Whilst every effort is made to ensure details are accurate, we may from time to time discover pricing errors in the items you ordered; which we will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for items that was priced incorrectly and reserve the right to cancel such an order that has been accepted or is in transit. If you have already paid for the items, we shall refund the amount as soon as we are able.


Payment can be made by Visa, MasterCard, American Express, Maestro, PayPal and bank transfer.

You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to KRAVELIST.COM, we will not be liable for any delay or non-delivery.


Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided


You will own the items on and from the later of the point in time when: [a] we receive payment in full, or [b] we deliver the items to you at your specified address. KRAVELIST.COM insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any items delivered, at which point responsibility for your purchased items passes to you. If you have specified a recipient who is not you for delivery purposes [for example as a gift] then you accept that evidence of a signature by them [or at that delivery address] as evidence of delivery and fulfillment by KRAVELIST.COM, and transfer of responsibility in the same way.

In any event, we will deliver the items to you within 45 days of the day on which we accept your order. KRAVELIST.COM is not responsible for any delays caused by destination customs clearance processes.

If delivery is delayed by any circumstances outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this; we will not be liable for delays caused by such circumstances.


We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us. We are also not responsible for failure to meet any of our obligations under the T&C where such failure is due to events or circumstances beyond our reasonable control.


You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and KRAVELIST.COM as a result of the T&C or your use of our site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of KRAVELIST.COM, and we shall not be liable for any representation, act, or omission on your part.


If you breach the T&C and we take no action against you, we will still be entitled to use our rights and remedies in any other situations where you breach the T&C.


If you have a complaint about us, please email to customerservice@kravelist.com giving full details including date of purchase and order reference number where applicable and your full name and address and contact details. The T&C together with all our policies and procedures will be governed by and construed in accordance to the Indonesian law and the relevant court of Indonesia will have exclusive jurisdiction.